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Data Center

Vortex Portal utilizes the facilities of The Planet Datacenter, one of the pre-eminent secure datacenters in the world.

The Planet data center offers complete redundancy in power, HVAC, fire suppression, network connectivity, and security.



Monitoring Center

Datacenter staff is on hand 24 hours a day, 7 days a week watching network and individual system performance to maintain 100% network and 99.9% server uptime.

This area serves as both a control center and a call center, allowing staff to handle any issue quickly without needing to change locations


Only authorized personnel are permitted to enter the colocation areas... even then, extreme precautionary measures have been taken to ensure maximum security.

As shown to the right, numerous color CCD cameras are set up to allow viewing of each individual row of cabinets at anytime from the monitoring/control center.



  Cabinets and Racks

Rows of cabinets and racks throughout the datacenter offer an enormous amount of room for expansion. One of our colo areas is shown in the picture to the left - dedicated servers are placed adjacent to internal servers, but are on different networks.

Redundant air conditioning through the raised flooring keeps all equipment from exceeding maximum operating temperatures.

ATS and Line Conditioning

To ensure surges and brownouts cause no harm to sensitive electronic equipment, arrays of line conditioners are used to filter the datacenter's electrical current.

Automatic transfer switches (ATS) provide a seamless transfer from municipal to emergency power should there be an electrical outage.



  Municipal Electricity

Massive amounts of power are drawn into a central location adjacent to other electrical equipment, providing easy simultaneous access to all.

These units convert the high-voltage electricity coming from municipal providers into stable current for servers, routers, and other peices of equipment.


Emergency Electricity

In addition to surge and brownout protection, the datacenter is guarded from complete loss of municipal power by several emergency sources.

Two of the larger generators are shown to the left. These units hold enough diesel fuel to operate several hours or even days without intervention.

These generators are connected to the ATS units pictured above, which switch the entire datacenter over to emergency power without more than a few milliseconds of power loss, which is usually absorbed without any system failures.

When on emergency power, current is still filtered by the line conditioning equipment used on the municipal electricity.






The Planet owns and operates two state of the art datacenter facilities located in Dallas , Texas . Both facilities offer complete redundancy in power, HVAC, fire suppression, network connectivity, and security. With over 35,000 sq ft of raised floor and 15,000 sq ft of static free tile, The Planet has an offering to fit any need. Both facilities sit atop multiple power grids driven by TXU electric, both facilities have multiple Liebert and PowerWare UPS battery backup power, and both facilities have onsite permanent generator power. Their HVAC systems are a combination of glycol, chilled water, and condenser units by Liebert and Data Aire to provide redundancy in cooling coupled with 10 managed backbone providers. Twelve more third party backbone providers are available in the building via cross connect. Fire suppression includes a pre-action dry pipe system in both facilities including VESDA (very early smoke detection apparatus) along with over 600 smoke detectors. Security is also concern for The Planet and their customers so all facilities are key card access with CCTV for maximum security. All visitors to the datacenters must check in and out of the facility. The goal is to provide maximum redundancy in every facet of the datacenter environment.

Data Center Details

  • 60,000 sq. ft. facility
  • 35,000 sq. ft. of raised floor
  • (21) 26-ton Data Air AC units
  • Very Early Smoke Detection Apparatus (VESDA)
  • Pre-action dry pipe sprinkler system
  • Over 500 smoke detectors in an integrated system
  • Simplex security badge entry/exit on all doors to facility
  • Multiple TXU electrical grids
  • 4800 volts of input power
  • 3 main transfer switches
  • (6) 500KVA Powerware UPS units with 90 batteries per unit
  • Standalone PDUs at each cabinet row
  • 1-megawatt generator (2000-gallon tank)
  • 1.5-megawatt generator (2200-gallon tank)
  • DataTrax monitoring software for all data center infrastructure

Network Infrastructure

The Planet's data centers are among the best-connected hosting facilities in the world. Their data centers are implemented through a high-speed network specifically designed for reliable dedicated server hosting. The Planet has invested in both network equipment and backbone connections to ensure that customers get the fastest access possible to their content and applications.


  • Cisco Certified Network
  • Cisco 6500 series distribution routing switched
  • Cisco 6500 series aggregation switches for customer access
  • Juniper M20 border routers
  • 100% uptime SLA utilizing JSRP/BGP

Building Fiber

  • OC48 SONET Ring - SBC
  • OC48 SONET Ring - Time Warner
  • OC48 SONET Ring - XO Communications
  • OC48 SONET Ring - MCI
  • OC48 SONET Ring - Looking Glass
  • OC48 SONET Ring - Broadwing
The Planet's data centers have multiple network connections to different Internet backbones, allowing data to be distributed though many sources - meaning that The Planet's network is not dependent upon any single Internet backbone.

Backbone Carriers
  • 1 Gbps Direct Fiber - MCI/UUNET
  • 1 Gbps Direct Fiber - Time Warner
  • 3 Gbps Direct Fiber - Level 3
  • 1 Gbps Direct Fiber - Verio
  • 2 Gbps Direct Fiber - Global Crossing
  • 2 Gbps Direct Fiber - Allegiance Telecom
  • 3 Gbps Direct Fiber - AboveNet
  • 1 Gbps Direct Fiber - nLayer
  • 1 Gbps Direct Fiber - Dallas Public Peering
  • 2 Gbps Direct Fiber - Sprint
  • 3 Gbps Direct Fiber - AT&T
  • 1 Gbps Direct Fiber - UUNET
  • 1 Gbps Direct Fiber - Broadwing

  • T3 and T1 Access - EPGN
  • T3 and T1 Access - SBC
  • T3 and T1 Access - Time Warner
  • T3 and T1 Access - XO Communications
  • T3 and T1 Access - MCI


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